“the members of the crew you sent to do our job were neat, polite, and very mindful of the plants my wife and I have planted and nourished (or, in some cases, have grown up as “volunteers”) along the original fence line for as many as 35 years……Please feel free to cite us as very satisfied customers who attest that you and your company “go the extra mile (or more)” for your customers. Thank you.”
-Mr. Redd, III, Rockville, MD
“We love our new fence! I wanted to drop you this line to thank you and your crew for all your great work. I don’t think the fence could have been installed at a more difficult time of year. The humidity was unbearable. Despite those conditions, your crew did a fabulous job erecting the fence in our back yard. The quality of the workmanship and commitment to excellence is clearly apparent. I was also impressed by the care taken by your crew when having to work in adjoining yards. I know my neighbor was also impressed with the quality of your workmanship and commitment to customer satisfaction. Please convey our sincere thanks to all for a job well done!”
-Scott, Oak Hill, VA
“The crew that did the actual installation was great as well. They were prompt and worked efficiently. They were polite and courteous and had excellent craftsmanship skills.
We know that customers are quick to point out errors or complaints. We wanted you to know that we are “satisfied customers” who would highly recommend your company to our friends and neighbors. Thank you for running a top-notch company and for hiring excellent employees.”
-Judge Kullberg, MD
“I am sorry to say that I have forgotten the name of the gentleman who was the foreman on our job, but he was fabulous. He really helped me think through two major gate design issues, and as a result I think the fence looks fabulous. I followed his recommendations and am very pleased that I did…..They went well above and beyond what was asked of them, and I am very grateful. The fence looks great, our neighbor is happy, and they did the whole job in one day!”
-Michele, Kensington, MD
“We wanted to let you know that we could not be more pleased with our new fence. It looks terrific and enhances our property considerably. Your fencing crew, led by your foreman Carlos, did an outstanding job. They completed the job in what seemed like record time, even working in the rain and on a Sunday! Despite working quickly, they never skimped on quality, as their workmanship was flawless. With such skilled workers your company can only meet with continued success. We are very glad we chose Capital Fence. Thank you again and best wishes.”
-Erwin and Andree
“I am very pleased to recommend the firm Capital Fence Company of Poolesville, Maryland. We found the company to be most professional in every way. The fence, for which we contracted, was well built using good materials and attention was given to detail. The job began and was completed on time and within the price specified in the contract.”
-Gail, Washington, D.C.
“Well, our fence is in and looking beautiful. Those two guys on your team did a great job. They measured and had a good system down all the way through…..One of the reasons I wanted to work with your company is because of your prompt, open and honest answers to not some but all of my questions. Thank you for your patience in working with us through all the questions and at times, last minute confusion and slow decision making on my part.”
-Bridgette
“When I found your company in the Yellow Pages, I called your company and got a friendly, live voice at the other end of the phone. When you showed up at my home to take the measurements for my fence, you were polite, respectful and friendly to my wife who kept saying, “He was just such a nice guy.”
Having had previous bad experiences with one of your competitors, I was not looking forward to installation day. To my surprise, your workers reflected the same conscientious pride in their work as you did and made absolutely sure that everything was done exactly as I had expected. However, in addition to that, noticing that another fence section and a gate had been incorrectly installed by a competitor, at your request, they fixed those at no additional charge, explaining that, “it would just take a few minutes.”
Dave, not only have you won a customer for life in me, but I will make it part of my life’s work to sing the praises of your company to everyone I know, whether they need any fence work or not. I hope that, in some small way, I will be able to be of help to you in ensuring the continued success of your company.”
-Kerry, Bethesda, MD
